We respect your privacy and take the security of your personal information very seriously.
How We Use Your Information
We collect standard information such as your name, address, email and credit card info to process your Toad&Co order as quickly as possible. We use this info to get in touch with you if we've got questions regarding shipping or billing.
If you've signed up for our emails list or provided your email address while placing an order or joining a contest, we'll send you order confirmations and emails about what's happening at Toad - sales, promotions, new products and other things we think you'll like. You can opt out of marketing emails by clicking the unsubscribe link at the bottom of each email, or at our email preferences page.
We track visitor activity on our website by looking at typical site metrics like browser type, operating system, connection speed, new or returning user, etc. This data may include email address, name, address, mobile, home and work phone numbers, gender, date of birth, order information, product interests, content topic interests, loyalty information, customer number, etc. in addition to information about your visit such as IP address, operating system, location information and other device information. We may record additional information about your visit including the pages you viewed on the site and any products you browsed or placed in your shopping cart. We use this information to improve our website so you always have a good experience. In some cases, we may automatically send you marketing campaigns based on your product interests or past purchases. You can opt out of this type of advertising via Google and Facebook. You may also request your information to be removed from our system by submitting an inquiry.
You may sometimes disclose additional information to us by joining contests or by rating or reviewing products on our site. By providing this information, you give us permission to use it, and in the case of reviews, to display it to other people who may be interested in the products you have reviewed. If you use our services to pass a message along to a friend, we may use their name and email address to send a one-time email message to them.
Remove/Edit Your Information
You can remove yourself or edit any part of your information from our database at any time. Contact our customer service at 800.865.8623 or email: firstname.lastname@example.org. It's as simple as that.
Security When Ordering Online
For all online transactions, your session is secured through Secured Sockets Layer (SSL). You can verify that your connection is secure by looking for the locked yellow padlock in the lower right hand portion of your browser. All personal information is saved on secured servers behind solid firewalls, and we never save credit card information in your online profile.