Shipping Rates and Options (US)
Holiday Shipping
We pinky promise to ship your order as quickly as possible to meet these deadlines, but once it's in the hands of the carriers, it enters the wild world of shipping – so we can't make any promises beyond that.
Shipping Information
We do our best to ship your order the following business day after you make a purchase. Keep in mind, orders received on Friday will be sent out the following Monday. Shipping time for expedited orders is detailed below. All shipping methods are subject to weather delays.
For PO Box addresses, please select Standard shipping at checkout. Your order will ship via USPS Priority Mail. Expedited/UPS shipping is not available to PO Boxes.
We're committed to sourcing the most environmentally friendly packaging that also protects your clothes. We commit to incorporating as much recycled material as possible, plan to eliminate all plastic packaging by 2026, use 100% certified paper products (Forest Stewardship Council and Sustainable Forestry Initiative), and stay informed on new innovative opportunities to reduce the environmental impact of our packaging.
Orders placed with Ground Shipping will be shipped via USPS, FedEx Ground, or UPS Ground, based on order and delivery address.
*For Express or Expedited shipping options: orders placed before 9am PST will be shipped the same business day, all other orders will be shipped the following business day.
International Shipping
Orders shipping internationally need a little more attention than domestic orders so please allow 2-3 business days for processing. Most Ground international orders will ship via DHL, however we may use other methods depending on the best option at that time. Customs processing may cause delays in receiving your shipment.
International purchasers assume all risk of loss, theft, customs seizures, clearance, levies, storage charges, broker fees, and the like associated with international shipping (the foregoing collectively, "International Shipping Events"), and you agree that Toad&Co shall not be held liable for any International Shipping Events.
International orders (outside of the United States) may be subject to VAT, import taxes, or other fees which your local customs authority deem appropriate. These VAT, import taxes, and other fees are paid to your local carrier or government and are not collected by Toad&Co, and thus cannot be refunded.
Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item if not already included in product prices. Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. It will be noted at checkout for full transparency before you order.