TOAD&CO RETURNS

Returns and Exchanges Happen.

We stand behind our products with a Joy-Backed Guarantee: If you don’t get a compliment within three wearings or your Toad&Co clothes don’t bring you joy, we’ll make it right. Please start your return within 90 days of receiving your item and we’ll take care of you.

Start a Return

Free (& Easy) Exchanges

Size didn't work? Easily exchange for another size and we'll ship your new order once your return is dropped off.

Shop Instantly With Your Credit

Have your eyes on something else? Instantly shop with the credit from your return and we'll ship your new order once your return is dropped off.

Return for a Refund

Just pay a flat return shipping fee of $5.95. Get your refund once your return is dropped off.

Shop Later

Return your products for store credit (gift card) and receive free return shipping.

Have More Questions?

Are there final sale items? + -

All items marked final sale at time of purchase are not eligible for returns. Underwear, bottoms and masks are always final sale (because, hygiene).

I received an item as a gift, how do I return/exchange? + -

If your gift was purchase from our online store, www.toadandco.com, please click Start a Return above and when prompted, select the Start a Gift Return Here button. If you know your gift order details, you can enter them and we will be able to pull up the items. If not, fill out the form and our service team will do our best to help locate the gift purchase.

How to return items purchased from a retailer or Toad&Co store? + -

If your item(s) was purchased through a Toad&Co retailer or Toad&Co store, please contact that original store for assistance as we will not be able to locate the original order in our returns system.

My item was damaged or defective, how do I return? + -

We're sorry to hear that! Please click the Start a Return button above and select the item you would like to return. When prompted, select return reason as Item was Damaged and provide an image of the issue. You can then choose to replace the item (if inventory is available) or return for something else. If you have any questions feel free to reach out to us at info@toadandco.com.

I have a store near me, can I return there? + -

Unfortunately, our Toad&Co Retail Stores in Golden, CO and Chicago, IL are not able to process returns for items purchased online.
If you are in the Freeport, ME area and would like to return please feel free to come visit our store. Otherwise, please click here