Returns and Exchanges Happen.

That's why we stand behind our products with our Joy-Backed Guarantee: If you don't get a compliment within three wearings or your Toad&Co clothes don't bring you joy, we'll make it right.

Have More Questions?

Underwear and face masks are final sale and cannot be returned. If you don't love your item reach out to us at  and we will work with you to make it right.
If your gift was purchase from our online store,, please click Start a Return above and when prompted, select the Start a Gift Return Here button. If you know your gift order details, you can enter them and we will be able to pull up the items. If not, fill out the form and our service team will do our best to help locate the gift purchase.
If your item(s) was purchased through a Toad&Co retailer or Toad&Co store, please contact that original store for assistance as we will not be able to locate the original order in our returns system.
We're sorry to hear that! Please click the Start a Return button above and select the item you would like to return. When prompted, select return reason as Item was Damaged and provide an image of the issue. You can then choose to replace the item (if inventory is available) or return for something else. If you have any questions feel free to reach out to us at
Unfortunately, our Toad&Co Retail Stores in Golden, CO and Chicago, IL are not able to process returns for items purchased online.
If you are in the Freeport, ME area and would like to return please feel free to come visit our store. Otherwise, please click