Hi Susan, thank you for sharing your experience with the Merino Heartfelt Hoodie. I'm so sorry to hear that despite your initial love for the sweater, it developed holes after less than a year of wear. That's definitely not the quality we strive for, especially given the investment you made on a fixed income. We understand how disappointing this must be after debating the purchase for months and then enjoying it so much initially. Your feedback about the durability issues is really valuable to us, and we'll be sharing this with our product team to look into the construction and materials. We truly appreciate you taking the time to let us know about this experience.